Terms of Service

Please read these terms carefully before using our website or purchasing our products.

Last updated: February 2026

1. Acceptance of Terms

By accessing and using the Herbivella website (herbivella.com) and purchasing our products, you agree to be bound by these Terms of Service. Herbivella is a brand operated by MoyinDell Resources Limited.

If you do not agree with any part of these terms, please do not use our website or services.

2. Products and Orders

  • All products are subject to availability. We reserve the right to limit quantities.
  • Product images are for illustrative purposes. Actual products may vary slightly in colour or appearance.
  • We reserve the right to refuse or cancel any order for any reason, including suspected fraud.
  • Prices are listed in USD and are subject to change without notice. The price at the time of purchase will be honoured.
  • You must be at least 18 years old to make a purchase on our website.

3. Payment

  • We accept payment through Stripe, which supports major credit/debit cards.
  • Payment is processed securely through Stripe. We do not store your full payment card details.
  • Your order will not be dispatched until payment has been confirmed.
  • For subscription orders, your payment method will be charged automatically at the start of each billing cycle.

4. Shipping and Delivery

  • Delivery times are estimates and not guaranteed. Delays may occur due to factors beyond our control.
  • Risk of loss passes to you upon delivery to the shipping carrier.
  • You are responsible for providing an accurate shipping address. We are not liable for orders delivered to an incorrect address provided by you.
  • Free shipping is available on orders over $50 (domestic standard shipping only).
  • International orders may be subject to customs duties and taxes, which are the responsibility of the buyer.

For more details, see our Shipping Policy.

5. Returns and Refunds

  • We accept returns within 30 days of delivery for unused and unopened products in their original packaging.
  • To initiate a return, please contact our support team at support@herbivella.com.
  • Return shipping costs are the responsibility of the customer unless the product arrived damaged or defective.
  • Refunds will be processed to the original payment method within 5-10 business days after we receive the returned item.
  • Subscription orders may be cancelled at any time before the next billing cycle.

For more details, see our Returns Policy.

6. User Accounts

  • You are responsible for maintaining the confidentiality of your account credentials.
  • You agree to provide accurate and complete information when creating an account.
  • You are responsible for all activities that occur under your account.
  • We reserve the right to suspend or terminate accounts that violate these terms.

7. Intellectual Property

All content on this website, including text, images, logos, product descriptions, and design elements, is the property of MoyinDell Resources Limited and is protected by intellectual property laws. You may not reproduce, distribute, or use any content without our prior written consent.

8. Product Disclaimer

Our skincare products are formulated with natural ingredients and are not intended to diagnose, treat, cure, or prevent any disease. Results may vary between individuals.

If you have a known allergy or skin condition, we recommend performing a patch test before using any new product. Discontinue use if irritation occurs and consult a healthcare professional.

9. Limitation of Liability

To the fullest extent permitted by law, MoyinDell Resources Limited and its affiliates shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of our website or products.

Our total liability to you for any claim arising from these terms or your use of our services shall not exceed the amount you paid for the relevant product or service.

10. Changes to Terms

We reserve the right to update these Terms of Service at any time. Changes will be posted on this page with an updated effective date. Your continued use of the website after changes are posted constitutes acceptance of the revised terms.

11. Governing Law

These Terms of Service shall be governed by and construed in accordance with the laws of the Federal Republic of Nigeria. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the courts in Nigeria.

Questions?

If you have any questions about these Terms of Service, please contact us: